Collecting Personal Information
Following are examples of the Personal Information we collect and why:
Device Information: We may collect your device information, which includes IP address, cookie information, web browser version, time zone, search terms, what products or sites you view, and how you interact with the site. This information is collected in order to load the site accurately. Furthermore, we use this information to optimize our site after analysis of site usage.
Order Information: When you place an order on our website, we may collect your name, shipping address, billing, and payment information (including your email address, credit card number, and phone number). We collect this information to process your purchase with us, arrange for shipping, communicate with you, provide you with an invoice and/or order confirmation, and screen orders for potential fraud or risk. We may also use this information to advertise our products or services to you.
Customer Support Information: Our customer support may ask you for further personal information as deemed necessary to provide customer support.
Section 1: What We Do With Your Information?
When you make a purchase from our store, we collect your personal information, such as your name, email address, and delivery address.
When you browse our store, we also automatically obtain your computer’s IP address, which helps us learn about your operating system and browser.
Email Marketing: We may also send you emails about our store, with your permission, about new products and other store updates.
Text Marketing: We may also send you text messages, with your permission, regarding store updates, new products, or other updates.
Section 2: Consent
How do you take my consent?
When you place an order on our website and provide us with your personal information to complete a transaction, verify your credit card, return a purchase, or arrange for a delivery, it is implied that we have your consent to collect and use your personal information for that specific reason.
If we gather your personal information for any secondary reason like marketing, then we will explicitly seek your expressed consent and/or give you an opportunity to decline our request.
How do I withdraw my consent?
After opting in, if you change your mind, you can withdraw your consent from allowing us to contact you for continued collection of your personal information and/or use or disclose your information at any time by writing to us using the contact details given on the website.
Section 3: Minors
The Site is not meant for individuals under the age of 13, and we do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has shared Personal Information with us, please write to us using the contact details provided on the website to request deletion.
Section 4: Sharing Personal Information
We share your personal information with other service providers in order to fulfill our commitment and contract with you and help us provide the best services to you.
Our online store is powered by Shopify, which helps us sell our products and services to you online. Your personal information is, therefore, stored on Shopify’s data storage, applications, and databases. This data is stored on secure servers.
We may also share your personal information in order to comply with applicable rules, laws, and regulations, search warrants, to respond to a subpoena or any other lawful request we may receive, or to protect our rights.
Section 5: Behavioral Advertising
Your personal information is used for marketing communications and targeted advertisements that we believe may interest you. For instance:
We use Google Analytics to understand how our customers use the site and to enhance their experience. You can find out more about Google using your personal information at: https://policies.google.com/privacy?hl=en. If you want to opt out of Google Analytics, you can visit https://tools.google.com/dlpage/gaoptout.
We share your personal information regarding how you use our site, your interaction with our ads on other websites, and your interactions with our advertising partners. We collect and share some of your personal information directly with our advertising partners or through cookies or other similar technologies.
You can choose to opt out of targeted advertising by following these links:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
Section 6: Third-Party Services
Generally, the third-party providers we use will collect, use, and disclose your information only as needed to perform the services they provide to us. However, certain third-party service providers, like payment gateways and other payment transaction processors, have their own privacy policies regarding the information we need to provide for your purchase-related transactions. We suggest you review their privacy policies to understand how these providers will handle your personal information.
Please keep in mind that certain providers may be situated in or operate facilities located in a different jurisdiction than either you or us. Therefore, if you decide to proceed with a transaction involving the services of a third-party provider, your information may be subject to the laws of the jurisdiction(s) where that provider or its facilities are based.
For instance, if you reside in Canada and your transaction is processed by a payment gateway in the United States, your personal information used for that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Section 7: Security
To safeguard your personal information, we employ reasonable precautions and adhere to industry best practices to prevent its improper loss, misuse, access, disclosure, alteration, or destruction.When you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is entirely secure, we adhere to all PCI-DSS requirements and implement additional widely accepted industry standards.
Section 8: Cookies
A cookie is a small piece of information that is downloaded to your computer or device when you visit our Site. We utilize various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by enabling the website to remember your actions and preferences (such as login details and region selection). This means you don’t need to re-enter this information each time you visit the site or navigate from one page to another. Additionally, cookies provide insights into how people use the website, such as whether they are first-time visitors or frequent users.
The duration for which a cookie stays on your computer or mobile device varies based on whether it’s a “persistent” or “session” cookie. Session cookies remain until you finish browsing, while persistent cookies last until they expire or are removed. The majority of the cookies we employ are persistent and typically expire within 30 minutes to two years from the date of download to your device.
You have the ability to control and manage cookies through different methods. It’s important to note that removing or blocking cookies may have a negative impact on your user experience, and certain parts of our website may become inaccessible.
While most browsers automatically accept cookies, you can opt to accept or reject them using your browser controls, typically located in the “Tools” or “Preferences” menu. For guidance on adjusting your browser settings or managing cookies, consult your browser’s help file or visit resources like www.allaboutcookies.org.
Furthermore, it’s important to recognize that blocking cookies might not entirely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of specific uses of your information by these parties, please refer to the instructions provided in the “Behavioral Advertising” section above.
Section 9: Changes to Privacy
In the event that our store is acquired or merged with another company, your information may be transferred to the new owners to ensure uninterrupted product sales to you.
Section 10: Consent
By using this site, you confirm that you are of the legal age of majority in your state or province of residence. Alternatively, if you are not of legal age but have given us your consent, you affirm that you are granting permission for any of your minor dependents to use this site.
Section 11: Contact Information